Health Complaints in Victoria: what the changes mean for you

Health Complaints in Victoria: what the changes mean for you

Government, Industry

Victorian Health Complaints Commissioner is providing a free webcast Thursday 20 July 2017, 11 am to 12 noon, to discuss changes in Victoria’s Health Complaint Laws such as:

  • who can lodge complaints with us
  • what types of services we accept complaints about
  • our powers in resolving and investigating matters
  • a new code of conduct for general health services
  • complaint handling standards for all health services

Health Complaints Commissioner, Karen Cusack, will discuss what these changes mean for you as a health service provider or consumer and answer your questions in our live Q&A.

To learn more or to register, please click here.